Return Policy

Returns:

Remesa wants you to be completely satisfied with your purchase. If you are not happy with an item, you can return it for a full refund within [insert number] days of receiving your order.

Here are the conditions for returns:

• The item must be in its original, unused, and undamaged condition.
• All original tags and packaging must be attached.
• You must have a receipt or proof of purchase.

Items that are not eligible for return:

• Items that have been used or damaged
• Items that are missing original tags or packaging
• Customized items
• Clearance items

To return an item:

1. Contact Remesa customer service at [insert email address or phone number] for a return authorization number.
2. Include the return authorization number on the return package.
3. Ship the item back to Remesa using a trackable shipping method.

Please note: You are responsible for the cost of return shipping unless the return is due to an error on Remesa's part.

Refunds:

Once your return is processed, you will receive a full refund to the original payment method used for your purchase. Please allow [insert number] business days for your refund to be processed.

Exchanges:

If you would like to exchange an item for a different size or color, please follow the same return process as outlined above. Once your return is processed, you can place a new order for the desired item.

Additional Information:

• Remesa reserves the right to modify this return and exchange policy at any time.
• This policy applies to all purchases made through the Remesa online store.